General
We, Alchemical - Angelo Denecke & Ron Kaiser GbR, take the protection of your personal data very seriously. In this privacy policy, we would like to inform you about the data we collect, the purposes for which we process it, and the rights you have in connection with the processing of your data.
We are responsible for the processing of your personal data as the data controller within the meaning of the General Data Protection Regulation (GDPR). Our contact details can be found at the end of this privacy policy.
We process your data exclusively on the basis of the legal provisions, in particular the GDPR and the German Federal Data Protection Act (BDSG). If we require your consent for certain processing operations, we will ask you separately for your consent and record it.
We reserve the right to update this privacy policy from time to time. You can always find the current version on our website.
If you have any questions or concerns regarding data protection, you can contact us at any time. Our contact details can be found at the end of this privacy policy.
Controller and Data Protection Officer
Our company has not appointed a data protection officer as we are not legally required to do so. However, if you have any questions regarding data protection, you can always contact us at (link). We will process your request promptly.
Collection of personal data
Our company only collects personal data if it is necessary to fulfill the respective purpose and/or if the user has given their consent. We comply with the data protection regulations of the EU General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG).
The collected data is limited to the necessary minimum and is used exclusively for the respective purpose. We regularly review and update the collected data to ensure that it is current and correct. Data is only disclosed to third parties if it is necessary to fulfill the respective purpose and/or if the user has given their consent.
Data storage and contact
We store personal data of users who purchase or request our products or services. This includes, in particular, name, email address, payment information, and, if applicable, address data. This data is used exclusively to process the respective purchase or to respond to the request and is kept in accordance with legal provisions and deadlines.
Furthermore, based on our business interests, we store information about suppliers, organizers, and other business partners for later contact. The majority of business-related data is generally stored permanently.
When contacting us, for example via contact form, email or telephone, we process the user's information in accordance with Art. 6 para. 1 lit. b GDPR to process the request and its handling. The information may be stored in a Customer Relationship Management system ("CRM system") or similar request organization.
We delete requests if they are no longer necessary. The necessity is reviewed every two years and the legal archiving obligations apply.
Data Security
We use technical and organizational security measures to protect the personal data of our users stored against accidental or intentional manipulation, loss, or destruction, and against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
We would like to point out that the transmission of data over the Internet (e.g., when communicating by email) can have security gaps. It is not possible to provide complete protection of data against access by third parties.
Purpose of data processing
The processing of personal data is carried out to fulfill our contractual obligations as well as to safeguard our legitimate interests. This includes in particular the provision and improvement of our services, invoicing our customers and carrying out marketing activities. We also use the data to ensure the security and integrity of our IT systems and to comply with legal requirements.
The data collected allows us to tailor and optimize our services to the needs of our customers. We analyze the use of our website and games to gain insights into the interests of our users and to improve our offerings. Data processing also serves to prevent fraud and investigate crimes.
We do not use your data for automated decision-making or profiling that has legal effects on you or similarly significantly affects you.
Contact and Support
If you contact us by email or through our contact form, or use our support services, we process your information to handle your request and its processing according to Art. 6 para. 1 lit. b GDPR. This includes storing your data in our Customer Relationship Management system or a comparable system.
We delete your requests as soon as they are no longer necessary and review the necessity at regular intervals. However, there may be legal retention obligations for some data that we must fulfill. In such cases, we will delete your data immediately after the retention obligations have expired.
Disclosure of data to third parties
We only disclose personal data to third parties if this is necessary to fulfill our contractual obligations, such as to payment service providers for processing payments or to shipping companies for delivering orders. Further transmission of data to third parties only occurs if you have expressly consented to it or if there is a legal obligation to do so.
In certain cases, we use service providers located outside of the European Economic Area (EEA). In this case, we ensure that an adequate level of data protection is ensured at the recipient before transferring your data. This can be achieved, for example, by agreeing on standard contractual clauses with the recipient.
Data collection on our website
When you visit our website, certain data is automatically collected to ensure the operation of the website and to improve your user experience. This includes, for example, information about your browser, the operating system you are using, the pages of our website that you have visited, and the interactions you have made on the website. This information is anonymized and aggregated to conduct statistical analyses and optimize the user experience. It is not possible for us to associate this information with a specific person. We do not use cookies for data collection.
Storage and Deletion of Personal Data
We only store personal data for as long as necessary for the respective purpose. We particularly observe legal retention periods and delete data as soon as it is no longer needed.
If you wish to exercise your right to have your personal data deleted, please contact us. We will then delete your data immediately, unless there are legal retention periods or other reasons that prevent us from doing so.
Data processing in job applications and application procedures
We collect and process personal data from job applicants for the purpose of processing the application procedure. The processing may also be done electronically. This is particularly the case when an applicant submits relevant application documents electronically, for example by email or through a web form on the website.
If we enter into an employment contract with an applicant, the data transmitted will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If we do not enter into an employment contract with the applicant, the application documents will be automatically deleted six months after the decision to reject the application, unless there are other legitimate interests that prevent deletion. A legitimate interest in this sense would be, for example, the obligation to provide evidence in a proceeding under the General Equal Treatment Act (AGG).
We use cookies and similar technologies to make using our website easier and more personalized for you. Cookies are small text files that are stored on your device (e.g. computer or smartphone) when you visit a website. This allows us to recognize your browser and store certain information to enable you to use our website smoothly.
There are different types of cookies: session cookies are deleted when you leave the website, while permanent cookies remain stored on your device for a longer period of time. In addition, first-party cookies can be set by our website and third-party cookies can be set by other websites.
By using cookies, we can, for example, save your preferred language setting to offer you a personalized experience on your next visit to our website. We also use cookies for analytical purposes to improve our website and optimize your user experience.
Most browsers are set to accept cookies by default. However, you can set your browser settings to not accept cookies or to be notified when cookies are sent. Please note that some features of our website may not work properly if you do not accept cookies.
The use of cookies is based on your consent (Art. 6 para. 1 lit. a GDPR) or our legitimate interest in analyzing, optimizing, and operating our online offering economically (Art. 6 para. 1 lit. f GDPR).
Changes to the privacy policy
We reserve the right to change this privacy policy at any time and without prior notice. The current version is available on our website. We recommend that you regularly review the privacy policy to ensure that you are familiar with the current provisions. Unless otherwise stated, all changes to the privacy policy apply from the date of their publication on our website.
As of: 09.03.23/2023/Alchemical - Angelo Denecke & Ron Kaiser GbR